Critical thinking refers to the
inability to attach emotions to an issue and have the ability to observe facts
in a business objectively to make a formal decision. It helps employees gather all
the information needed to analyze a certain situation, generate excellent solutions,
to a problem and obtain feedback from all the people involved in that
to Judy Chartrand book (2013), “Critical Thinking Means Business”, people who
are critical thinkers must possess the following skills:
Good problem solving skills
Good judgment and decision making skills
Good overall performance
Ability to evaluate the quality of the
Potential to make up within the
Process involved in formulating a
a business is all about problem solving. A good entrepreneur knows how to meet
its customer’s needs effectively. Problems are day to day stuff, whether in a business
or a personal environment. Brian Tracy in his book “The Power of
Self-Discipline” provides a formula to deal with those problems. These are:
1. Take your time to define the
problem clearly- a small problem can become a big one
if handled inappropriately.
2. Pursue alternate paths on “facts of
life” and opportunities-there are some stuff which can be a
hidden opportunity not a problem.
3. Challenge the definition from all
angles-Define the problem in many ways you can. For instance,
poor sales may mean poor advertising or strong competitors.
4. Question the problem cause-get
to the root of the problem before it recurs.it saves you a lot of time.
5. Identify multiple solutions
possible-you might end up with right solution as you
continue to develop more solutions.
7. Make a decision
–select any solution and decide on how to go about it. Taking time on what to
do, leads to higher costs and greater impact. Set a specific deadline and stick
responsibility-give the problem to any of your workers
so that you will know who carried out the task.
9. Set a measure for the solution-
to help you know if the problem was solved
Critical thinking versus creative thinking
It seeks to assess worth of something that
It creates something new
It is analytical
It is generative
It is convergent
It is divergent
It is focused on probability
It is focused on possibilities
It is attained by applying accepted
It is attained by disregarding
Roles of personalities in critical thinking
is no relationship between critical thinking and personality traits. Critical
thinking lies on training method.
who are critical thinkers are some of the most important and respected people
in a business environment. They contribute to a successful business. Therefore,
every entrepreneur should strive to let their workers acquire critical thinking
skill through training.
tao, Xing Li.Nantong University. China
Tracy.2010.No Excuses! Power of Self-Discipline. Vanguard press
Chartrand, Ph.D., Heather Ishikawa, MA Flander.2013.Critical
Thinking Means Business.